Frequently Asked Question.

General Questions

1. What is Velora Vogue Collection?
Velora Vogue Collection is a premium fashion brand offering elegant and timeless clothing for stylish women.

2. Where are you located?
We are an online-based fashion brand, shipping globally to serve fashion lovers everywhere.

Orders & Shipping

3. Do you offer free shipping?
Yes! We offer free shipping on all orders over $100.

4. How long does shipping take?
Orders are typically processed within 1-3 business days and delivered within 5-10 business days, depending on your location.

5. Can I track my order?
Yes! Once your order is shipped, you will receive an email with a tracking number to monitor your package.

6. Do you ship internationally?
Yes! We offer worldwide shipping to bring Velora Vogue fashion to you, wherever you are.

Returns & Exchanges

7. What is your return policy?
We offer a 30-day 100% money-back guarantee if you're not satisfied with your purchase.

8. How do I initiate a return?
Simply visit our Returns Page on our website and follow the instructions to start the return process.

9. Can I exchange an item?
Yes, we offer exchanges for a different size or color within 30 days of purchase.

Payments & Discounts

10. What payment methods do you accept?
We accept Visa, Mastercard, PayPal, Apple Pay, Google Pay, Shop Pay, Venmo, and more.

11. Do you offer discounts or promotions?
Yes! We frequently offer special promotions and discounts—sign up for our newsletter to stay updated.

Product & Sizing

12. How do I choose the right size?
Please refer to our detailed size chart on each product page to find your perfect fit.

13. Are the fabrics high-quality?
Absolutely! We use premium fabrics to ensure comfort, durability, and a luxurious feel.

Customer Support

14. How can I contact customer service?
You can reach our 24/7 customer support via our website’s contact form or email.

15. Do you offer gift cards?
Yes! We offer Velora Vogue Gift Cards, perfect for gifting stylish fashion to your loved ones.